Yes! Your furniture is built on demand in Los Angeles, CA. Each piece can be customized in length, upholstery, and fill type. Or you can order the standard silhouettes online. They are our best sellers!
Scheduling
When the factory in L.A. has completed your order, our team alerts the shipping company to schedule and pick up your items.
Customers are contacted to confirm their delivery schedule before their order is loaded for delivery. Our transportation company does their best to accommodate customers' busy schedules. You will obtain a 3-4 hour delivery window on a specific date.
White Glove Delivery
The shipping company provides a delivery team of 2-3 uniformed men. The furniture is placed in the customer's room of choice and the protective wrapping is removed.
At this time, unfortunately, we are unable to sell our products to individuals living outside of the United States due to restrictions.
Yes! All of our furniture is available at a wholesale discount. Please contact us to inquire.
Measure twice, order once!
Before ordering any furniture, be confident that it will fit in your home. Make certain that it will fit not just in the room you intend to use it, but also through any doorways, stairways, or elevators it must travel.
Establish the best path from the exterior of your home to the room in which your furniture will be placed. The height and width of all doorways, stairways, and hallways along the path must not be exceeded by the furniture's minimum clearance measurements.
If you live in a building with an elevator, measure the dimensions of the elevator's doors. Consider wall corners, ceiling height, stairway widths and landings, and light fixtures that may provide obstacles and reduce maneuverability. When placing your order, check with us for information on your order's minimum clearance measurements.
Manufacturing Lead Time
All furniture is custom built and takes 4-6 weeks from order date to hand off to the shipper.
White Glove Delivery
From our doorstep to yours in an AVERAGE of two to three weeks.
JAMES Private label furniture is non-refundable. Exchange only for the same item only if the item is damaged upon arrival.
Frame & Springs
Our frame and suspension system is warranted to be free of defects due to faulty materials or workmanship for the lifetime of the product under normal residential care and use. This warranty is only valid to the original owner as long as the furniture is upholstered in its original fabric. For slipcovered furniture, this is the fabric that covers the base of the piece.
Fabrics
Fabrics are traditionally NOT guaranteed against wear, fading or shrinking because fabrics are used in various settings. Jimmy DeLaurentis offers a limited warranty on all of our fabrics. Fabrics are warranted for a period of six months against defective material or workmanship as well as unusual wear resulting from normal residential use and care. This warranty does not cover COM, wear, fading, shrinkage, fabric slubs which are normal in woven fabric construction, stretching which can occur with normal use of most fabrics, or dye transfer. Some fabrics like velvets or chenilles which have a nap will naturally wear or mark after use. These nuances are a characteristic of the fabric and are not considered a flaw or defect. If you choose to have fabric protection or other chemical treatments applied to your purchase, most have their own warranty, which will replace and void this warranty. Applied dealer or consumer aftermarket fabric treatment of any kind voids all mill and JIMMY DELAURENTIS warranties. Fabric damage or failure due to heavy soiling or improper cleaning are not covered. Cushion and pillow covers should never be machine washed except for slipcovered styles, and then only if the fabric was pre-washed, as the covers may shrink and seam integrity may be affected. JIMMY DELAURENTIS will not be responsible for damage due to machine washing of covers.
Seat Cushions
Foam core technology has dramatically improved over the last few years, and we feel that cushioning is really where comfort and longevity come from. Thus, we warrant all cushion cores not to collapse for the lifetime of the product as originally upholstered under normal residential care and use. All foams and filling materials will soften and conform to the shape of the users; this is considered normal and is not a defect. Please note that all seat cushions and back pillows "must" be maintained on a regular basis to promote appearance and even wear.
Seams
Seams are reinforced by using the latest technology in sewing. Any defects in workmanship should appear within the six months of usage. Therefore, we are confident to warrant our seams to be free of defects due to faulty workmanship (seam slippage), for a period of six months under normal residential care and use.
Additional Terms
Products in which any of the defects described in these warranties occur will be repaired or replaced at our option. If repair or replacement is not practical, at the option of JIMMY DELAURENTIS, alternate financial remuneration may be paid or the product may be substituted. This remedy is exclusive and JIMMY DELAURENTIS does not authorize any person to create for it any other obligation or liability in connection with this product. If a product is found defective under the warranty provisions all repair work will be performed by JIMMY DELAURENTIS at no charge to the original purchaser, exclusive of shipping or delivery costs necessary to affect the repair or replacement. During the the warranty period, the original purchaser is solely responsible for any shipping or delivery costs incurred to affect the repair or replacement. This warranty is rendered inapplicable if the product in question is subjected to misuse, alteration, fire, improper cleaning, negligence of reasonable maintenance or accidents.